Shipping Policy

We are committed to delivering your order quickly and safely. Please review our shipping information below.

Tracked 24 Delivery: All orders are shipped via Royal Mail Tracked 24 service for secure, trackable delivery within 1-2 business days.

Delivery Times

UK Mainland: 1-2 business days via Tracked 24

Scottish Highlands & Islands: 2-3 business days

Northern Ireland: 2-3 business days

Orders placed before 2pm Monday-Friday are dispatched the same day. Weekend orders are processed on the next business day.

Shipping Costs

Standard Tracked 24: £4.99

Free Shipping: On all orders over £50

Shipping costs are calculated at checkout based on your delivery address and order total.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with your Royal Mail tracking number. You can track your parcel at any time using the Royal Mail tracking service.

Please allow up to 24 hours after dispatch for tracking information to become available.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please:

  • Check your tracking information for updates
  • Verify the delivery address provided
  • Contact us with your order number for assistance

We will work with Royal Mail to resolve any delivery issues as quickly as possible.

For any questions about shipping, please contact our customer service team. We're here to help!